What are our hours of operation?
We are a mobile business, by appointment only. A minimum of 24 hours advance notice is required for all rentals. 48 hrs notice is needed for all deliveries. Please meet at our Storage Location in South Austin at your reserved time, or follow the delivery itinerary schedule sent pre-delivery.
(Storage Location: 1507 W. William Cannon Dr. Austin, TX 78745)
Please call for any questions.
How old do I have to be to rent a motorcycle?
You must be at least 21 years old. 18-21 must be accompanied by a licensed parent /guardian, who will sign as a guarantor of liability.
(25 yrs+ on the BMW S1000RR)
What type of license do I need?
You must have a valid and current drivers license with a clearly indicated MOTORCYCLE endorsement from your state or country of residence.
Do you require a booking deposit to reserve a motorcycle ?A $79 NON-REFUNDABLE deposit (applied to final balance upon pickup of the motorcycle) must be paid with your reservation to complete the booking reservation.
How much experience is required?
You must have One year experience riding a motorcycle of the size you wish to rent. This is not mandatory, but preferred for your comfort and safety. We have a few bikes that are great for newly licensed riders who don't know what style of bike they want just yet and need to further evaluate all the different styles and rider positions, prior to committing to one. We want you to be comfortable and enjoy the experience.
Do you hold a security deposit during the rental period?
There is a $2000 security hold being placed on your credit card at the start of the rental. You must have $2000 available in credit on the CC used. You are responsible for a MAX of $2000, regardless of fault, for any damage to the motorcycle or accessories, as well as, cases of theft or accidental damage caused through no fault of your own.
Late arrivals and No-Shows: If you do not let us know at least 72 hrs in advance of booking start time, the total invoice will be charged to the same CC used for the booking deposit, at the start time of the rental. By checking the box to reserve the bike you are agreeing to all terms and conditions and authorizing LSMR LLC to charge the remainder balance at the scheduled start time of the rental.
Deliveries: Deliveries are complementary within 15 miles of The State Capitol, downtown Austin. Outside of 15 miles will be charged at $0.65 per total miles driven. (i.e.. 40 miles from Capitol * 4, for pickup/drop-off delivery = 160 miles driven * $0.65= $104)
Extra time/days added after rental start: Please know that if it is necessary, or desired, to add extra time to a rental, after it has begun, we must get a written notice via email as well as 24 hrs advance notice. This will be billed to the same CC provided and charged accordingly (based on availability) That charge is $25/hour for the first 3 hours, After the 3rd hour it is recalculated to the daily rate fr that bike choice.
What if I get a ticket or toll bill?
You must obey all traffic laws, and are responsible for all traffic violations and toll bills. Toll way bills will be deducted from security hold. There is an additional $20 processing fee on top of the toll bill, which is charged to the same CC within the signed contract, once we receive the toll bill. Typical time to receive toll bill can be up to 2 months.
Is a helmet, jacket or any other equipment required?
You must wear a helmet and jacket (this is an insurance requirement). We prefer you wear gloves, as well, but not mandatory. We have all 3 available to rent at 1-time charge, not daily: Helmet($10), Jacket ($10), Gloves($5)
What if the motorcycle is stolen?
You must lock the motorcycle if you leave it unattended for any length of time. We will not replace a stolen motorcycle during your rental term. You are responsible for $2000 in the event a motorcycle is stolen.
What if I have an accident?
You are responsible for any and all damage for the duration of your rental, regardless of fault. If you have an accident while riding, and you have been drinking or under the influence, you will not have any liability insurance coverage, and may be liable for the entire amount of damage, above the standard $2000, otherwise your max liability is $2000, regardless of fault.
Which payment methods do you accept?
AMEX, VISA, MasterCard, Discover, Debit, Cash
Are there mileage limitations for rentals?
There is a 300 mile limit per day on any length rentals; $0.30/mile if exceeded. You can purchase a 150 mile package for $30 prior if you think you will be traveling more than 300/day.
What if the motorcycle or gear is damaged?
You are responsible for any damages that occur to the motorcycle or lost gear provided to you. Damages will be deducted from the $2000 security hold upon post rental inspection.
TIRES: You are responsible for tire damage or puncture. Policy requires any/all tire damages to be reported and replaced with a new tire for safety reasons. LSMR will work with you to get you back on the road ASAP if you are within reasonable range. Otherwise, you are solely responsible for your own Road-Side assistance.
What type of terrain can I ride the motorcycle on?
The motorcycle you will be renting is a street motorcycle. You must stay on paved roads. We do not encourage off-road riding. Any damages caused while riding off-pavement will be entirely the responsibility of the rider.
I need to change my booking time. Is there an expiration date for my credit?
If credit is given, any Credit received expires 6 months from rental date.
Do you offer medical insurance?
Medical insurance is not provided for you or your passenger and is your own responsibility.